At Luxury Clone Watch, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our refund policy below:
- Eligibility for Refunds: Refunds are considered only for defective products or items significantly different from the description. All refund requests must be submitted within 7 days of receiving your order.
- Conditions: To be eligible, the product must be unused, in original packaging, and in the same condition as received. Proof of defect (e.g., photos or videos) is required.
- Warranty: Our Super Clone watches come with a 5-year warranty covering manufacturing defects such as issues with the movement, dial, and hands. The warranty does not cover damage from accidents, water exposure beyond rated limits, or normal wear and tear.
- Return & Shipping: Customers are responsible for return shipping costs. Shipping fees are non-refundable. We recommend using a trackable shipping method.
- Contact for Refunds: To initiate a refund, contact us via WhatsApp at +447845779812 or email us at superclonesales@gmail.com with your order number and issue details.
- Payments: We accept secure payments via PayPal, Bank Transfer, Western Union, and Wise.
- Shipping Info: Orders are shipped within 5–10 business days based on location. Tracking is provided for all orders.
For any further assistance, please reach out to our support team.